Information We Collect
- Account Information: Email address, password (encrypted), and profile details
- Health Data: Symptom logs, hot flash records, daily mood and energy ratings, sleep quality data, menstrual cycle information, and trigger tracking
- Usage Data: App interactions, feature usage patterns, and session duration
- Device information (model, operating system, unique device identifiers)
- IP address and approximate location data
- App performance data and crash reports
- Analytics data related to app usage and navigation patterns
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App's core functionality
- Generate personalized insights and trend analysis based on your symptom logs
- Create exportable PDF reports for healthcare provider visits
- Send push notifications related to symptom tracking reminders (if you opt in)
- Improve app performance, fix bugs, and develop new features
- Analyze usage patterns to enhance user experience
- Process subscription payments and manage your account
- Respond to your inquiries and provide customer support
- Comply with legal obligations and protect our rights
Third-Party Service Providers
We engage the following third-party service providers to support the App's functionality. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Access Controls: Row-level security (RLS) policies ensure users can only access their own data
- Authentication: Secure authentication protocols with password hashing
- Regular Security Audits: We monitor for vulnerabilities and apply security updates promptly
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain certain information for legal or regulatory compliance.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Children's Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using the App, you consent to the transfer of your information to our facilities and service providers located globally.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy within the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes your acceptance of the revised policy.
Third-Party Links
The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out. We will respond to all inquiries within 30 days.